Frequently Asked Questions
- Q: Who manages Marymount Villa?
- Q: What forms of payment do you accept?
- Q: What is Marymount Villa's religious affiliation?
- Q: What if my level of care needs change while I am at Marymount Villa?
- Q: Are pets accepted?
- Q: Is smoking allowed?
- Q: Can residents own motor vehicles? What about parking?
- Q: Is the community wheelchair accessible?
- Q: Are apartments equipped with a communication system if I need help?
- Q: Do you offer respite care?
- Q: Can I move in on a weekend?
- Q: May I store items that will not fit in my apartment?
- Q: What if I have questions not answered above?
- Q: Can I keep my own doctor?
- Q: What if I need dental care?
Q: Who manages Marymount Villa?
A: Our owners reside here in the Bay Area and have many years of experience in the Assisted Living industry, having operated Marymount Greenhills in Millbrae prior to opening Marymount Villa. Because they reside locally they take a personal interest in both communities and visit often to ensure we are doing everything possible to meet residents’ needs.
Q: What forms of payment do you accept?
A: We are exclusively a private pay community. Residents pay rent due the first week of each month. Some of our residents, who qualify, apply for Aid and Attendance funds from the Veteran’s Administration. Others have long-term care insurance policies that help defray their costs of living here. Residents pay us directly and are responsible themselves for procuring any outside financial assistance. We are happy to provide residents with whatever documentation they require to submit to the V.A. or their long-term care insurance carrier as proof of their residency here. We do not accept Medicare or Medi-Cal.
Q: What is Marymount Villa’s religious affiliation?
A: Ours is a non-denominational community with no religious affiliation. Residents of any or no religion are welcome here. We are located next to a large Catholic Parish – St. Leander’s Catholic Church, which makes it especially convenient for our Catholic residents to attend Mass.
Q: What if my level of care needs change while I am at Marymount Villa?
A: Residents remain in their own apartments as their needs progress from Independent through Assisted Living. We offer a wide range of care levels including one-on-one care and hospice care. We can accommodate wheelchairs, lift and transfer systems and foley catheters. Patients are able to have care brought to them by outside physical and occupational therapists and visiting nurses. (See information about our Assisted Living program by clicking on the Services tab of our website).
Q: Are pets accepted?
A: Socialized cats and dogs up to 30 lbs. may be allowed in resident rooms by prior arrangement. Please inquire as to details.
Q: Is smoking allowed?
A: No, smoking is not allowed inside Marymount Villa. Residents or guests may only smoke outdoors in designated areas.
Q: Can residents own motor vehicles? What about parking?
A: Yes, we provide parking for residents still driving their car. Residents who are no longer driving, but own a car, are asked to store their vehicles off site. We have parking spaces in our lot for guests right outside our front door.
Q: Is the community wheelchair accessible?
A: Yes. Electric wheelchairs (or scooters) can be used by our residents within the building. Please inquire as to details.
Q: Are apartments equipped with a communication system if I need help?
A: There are three emergency alert pull cords in each apartment and in the laundry room. Residents also receive an emergency pendant to wear around their neck.
Q: Do you offer respite care?
A: Yes, we can provide short term respite stays. Minimum respite stay is 2 weeks.
Q: Can I move in on a weekend?
A: Yes, we do move residents in on weekends by advance arrangement.
Q: May I store items that will not fit in my apartment?
A: While the apartments do have spacious closets, we do not have additional storage space outside of the apartments. There are commercial self-storage facilities in the surrounding community to which we can refer families.
Q: What if I have questions not answered above?
A: We are here to answer any specific questions you may have and want to do our best to serve each resident’s individual needs. Please call our Marketing Director at 510-895-5007 or e-mail us at md@marymountvilla.com if you have further questions.
Q: Can I keep my own doctor?
A: Yes, we transport residents to their scheduled doctor appointments in San Leandro, San Lorenzo, Hayward, Castro Valley, Alameda, Union City, Piedmont and Oakland. We go to private doctor's offices as well as Kaiser Permanente facilities. We can assist residents in obtaining other para-transit services to reach doctors' offices outside of our driving range or whose appointment times fall outside our transport hours. We can also help residents moving here from out of the area in getting established with a local practitioner of their choice.
Q: What if I need dental care?
A: We can transport residents to their dentists within our driving range. We also have a good working relationship with a well-respected local dentist who is available to see our residents at his office in Alameda a Randhawa Dental 2229 Sant Clara Ave., Suite E Alameda, CA 94501 (phone) 510-521-330 (fax) 510-521-3301 Office days & hours Wed. through Fri. 8 a.m. to 5 p.m. www.510dentist.com.
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